Website Privacy Policy

Effective Date: May 23, 2026

Huntington Psychological Services, Inc. (“we,” “us,” or “our”) respects your privacy and is deeply committed to protecting the personal information of our website visitors, clients, and community members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, huntingtonpsych.com (the “Site”), use our online contact forms, or interact with our integrated digital scheduling tools.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the Site.

1. The Crucial Medical & Legal Distinction

This Website Privacy Policy governs information collected strictly from visitors to our public website.

  • Website Visitor Data: Information you submit through public web inquiries or data collected via cookies is classified as Personal Information under California consumer privacy laws.

  • Patient Protected Health Information (PHI): Once you engage our practice for clinical services, neuropsychological assessments, evaluations, or therapy, any information you provide is classified as Protected Health Information (PHI) or "medical information". This clinical data is strictly protected by the federal Health Insurance Portability and Accountability Act (HIPAA) and the California Confidentiality of Medical Information Act (CMIA).

Clinical patient data is completely excluded from the scope of this website policy and is instead governed strictly by our practice's physical HIPAA Notice of Privacy Practices, which will be delivered to you during your formal intake process.

2. Categories of Personal Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with a particular consumer or device. Within the last 12 months, our Site has collected the following categories of website information:

  • Identifiers: Your real name, phone number, email address, and mailing address when you explicitly type them into our public contact forms.

  • Internet or Other Electronic Network Activity: Your Internet Protocol (IP) address, operating system, browser type, device identifiers, and data regarding the specific pages you view or search on our Site.

  • Commercial Information: Administrative data tracking payment records if you utilize an integrated online tool to settle programmatic administrative or assessment service fees.

3. How We Collect Your Data

We utilize two primary pathways to obtain your website data:

  • Direct Submission: We collect information you voluntarily provide to us when you fill out a "Contact Us" form, request an appointment, submit an administrative inquiry, or sign up for an educational update.

  • Automated Technologies (Cookies and Tracking): As you navigate our Site, we automatically collect statistical and behavioral data using standard cookies, web beacons, and log analytics. This text-based tracking allows us to remember user preferences, analyze site speed, and evaluate search performance.

4. How We Use Your Information

We utilize the website data we collect strictly for operational, clinical communication, and analytical purposes. We do not use automated decision-making technology to profile our users. We use your information to:

  • Schedule, confirm, modify, or manage your initial phone consultations or diagnostic intake sessions.

  • Deliver relevant responses to clinical inquiries, service questions, or administrative requests submitted through our web forms.

  • Monitor, protect, and optimize the technical performance, layout, and safety of our digital infrastructure.

  • Verify that web interactions align with local California medical, legal, and licensing board obligations.

5. Sharing and Disclosure of Personal Information

We value clinical confidentiality and corporate ethics. We do not sell, rent, lease, or share your personal website data with third-party advertisers or data brokers for cross-context behavioral advertising.

We only disclose website personal information under the following limited business contexts:

  • Service Providers and Contractors: We share identifiers with trusted, fully vetted technological partners who perform digital infrastructure tasks on our behalf (such as Squarespace hosting, secure web analytics, and administrative booking widgets). These entities are bound by strict contractual clauses to safeguard your data and use it for no other purpose.

  • Required by Law: We will disclose personal information if required to do so by a valid legal order, court subpoena, state licensing board mandate, or statutory reporting regulation.

  • Safety and Threat Mitigation: We reserve the right to share information if we evaluate a good-faith belief that disclosure is mandatory to prevent a serious, imminent threat to the safety of an individual or the public.

6. Your California Privacy Rights

If you are a resident of the state of California, you possess specific legal protections regarding your website personal information under CalOPPA and the CCPA/CPRA. These rights include:

  • The Right to Know: You have the right to request a disclosure tracking what categories and specific pieces of website data we have collected about you over the past 12 months.

  • The Right to Delete: You have the right to request that we delete the personal information we have gathered via our public website forms, subject to specific legal, medical, and documentation exemptions.

  • The Right to Correct: You have the right to request that we modify or update inaccurate personal website records that you have previously submitted to us.

  • The Right to Non-Discrimination: We are legally prohibited from discriminating against you, altering our fees, or reducing the quality of our care because you have chosen to exercise your privacy rights.

How to Submit a Request

To exercise any of your California consumer privacy rights, please submit a verifiable consumer request to our care team via email at office@huntingtonpsych.com or call us directly at (626) 209-9322. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may submit a request.

7. Data Retention Policy

We retain website visitor data only as long as necessary to fulfill the business purposes outlined in Section 4 of this policy, satisfy legal record-keeping statutes, or maintain proper administrative accountability. Once a website data packet is no longer bound by these business or legal frameworks, it is securely destroyed or entirely anonymized.

8. Third-Party Links & Integrated Widgets

Our Site features links and integrated widgets pointing to third-party tools (such as Calendly scheduling modules or secure billing gateways). This Website Privacy Policy applies only to data handled directly on huntingtonpsych.com. We do not control, and are not responsible for, the independent privacy frameworks of outside applications. We strongly recommend reviewing the privacy notices of those platforms when navigating away from our domain.

9. Changes to This Privacy Policy

We reserve the right to modify, alter, or update this Website Privacy Policy at any time to reflect changing regulations or practice procedures. Any changes will be signaled by updating the "Effective Date" at the absolute top of this page. We encourage you to periodically review this policy to stay informed of our data security practices.

10. Contact Us

If you have any questions, concerns, or administrative comments regarding this Website Privacy Policy or our treatment of data, please contact our administrative lead at:

Huntington Psychological Services, Inc.

650 Sierra Madre Villa Ave, Ste 108

Pasadena, CA 91107

Email: office@huntingtonpsych.com

Phone: (626) 209-9322