Frequently asked questions.
At Huntington Psychological Services, we believe clarity is the first step toward progress. To help you understand our process and how we can support you, we have answered the most common questions from patients, parents, and referring professionals who entrust us with their care.
Payment & Insurance Questions
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We offer transparent, all-inclusive flat fees for our assessments, so you know the exact cost upfront with no hidden charges. A comprehensive assessment is typically $4,500 to $5,400; the specific fee depends on the complexity of the evaluation and the clinician you work with. Your exact cost will be confirmed with you before the assessment process begins.
Individual therapy is $200 per session.
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We are an out-of-network provider and do not bill any insurance plans directly. We made this choice so we can provide the most personalized and comprehensive care possible, without the limitations often imposed by insurance carriers. Our focus is entirely on your care.
While we don't bill insurance directly, many plans (like PPOs) offer out-of-network benefits that may reimburse you for a significant portion of our fees. We help you with this process by providing "superbills".
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We make it easy for you to use your benefits. Here is how the process works:
You Pay: You pay the full fee for your service at the time of your appointment.
We Provide a Superbill: We will give you a "superbill," which is a detailed receipt with all the necessary information (like diagnosis and procedure codes) that your insurance company needs.
You Submit: You submit this superbill directly to your insurance company (usually through their online member portal).
You Get Reimbursed: Your insurance company will mail any reimbursement check directly to you.
We strongly encourage you to call the member services number on the back of your insurance card and ask the questions in the next accordion.
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Contact your insurance provider and ask these key questions:
"Do I have out-of-network benefits for outpatient mental health services?"
"What is my out-of-network deductible, and how much of it has been met?"
"After I meet my deductible, what percentage of the session fee will you reimburse?"
"How do I submit a superbill for reimbursement?"
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For therapy services, payment is due at the time of service.
For assessments, our goal is to make the payment process as clear and manageable as possible.
Reserving Your Appointment: To schedule and hold your initial intake appointment, we ask for a $500 deposit. This is not an additional fee but is applied directly toward the total cost of your assessment.
Paying the Balance: The remaining balance is split into two equal payments:
The first half is due at your testing appointment.
The final half is due at your feedback appointment.
For seamless billing, we ask that a credit card be kept securely on file.
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Yes. We understand that a comprehensive assessment is a significant investment. To make our services more accessible, we are happy to offer flexible, interest-free payment plans. We are committed to working with you to create a plan that fits your budget. Please feel free to discuss this option with us during your consultation.
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If you need to cancel or reschedule an intake appointment with less than 48 hours' notice, there will be a fee of $100. If you need to cancel or reschedule a testing or feedback appointment with less than 48 hours' notice, there will be a fee of $500. We schedule extensive time blocks for these sessions, making filling them on short notice challenging. Thank you for your understanding.
General Assessment Questions
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We specialize in comprehensive neuropsychological, psychological, and psychoeducational assessments for children and adults. Our goal is to provide clarity on a variety of questions, including ADHD, autism spectrum, learning differences/disorders, giftedness, twice-exceptional (2e) profiles, and many more. We also offer focused IQ-only testing.
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We work with individuals across the lifespan, beginning with children as young as three. Our practice supports toddlers with developmental concerns, college students finding their way, working professionals navigating their careers, and adults facing challenges in later stages of life.
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Our approach is different because psychological and neuropsychological assessment is our primary passion and expertise—not just an add-on service. We go beyond simply providing a diagnostic label to offer a deeper understanding of the whole person. We achieve this through a process that is:
Comprehensive: Examining multiple areas of functioning, not just isolated symptoms.
Strengths-Based: Identifying capabilities to leverage, not just challenges to overcome.
Practical & Solution-Focused: Providing concrete, actionable recommendations.
Collaborative: Working as your partner throughout the entire process.
Evidence-Based: Using gold-standard measures informed by current research.
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A comprehensive assessment, from the initial meeting to your final report, is typically completed in four to six weeks.
This timeline includes three main appointments, as well as the continuous expert analysis (scoring, interpretation, and synthesis) that our clinicians perform throughout the entire process.
The scheduled appointments are:
Your Initial Interview (1 - 1.5 hours): We listen and thoroughly understand your history, concerns, and goals. This first step informs the entire assessment plan.
The Testing Process (3-4 hours): This involves an in-office session, typically completed in one day, as well as some at-home questionnaires.
Your Feedback Session (1 - 1.5 hours): After all the information has been analyzed and synthesized, we meet to discuss the results and our recommendations in a clear, collaborative session.
The process concludes with the delivery of your Comprehensive Report, which you will receive within two weeks following your feedback meeting.
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This is an excellent question. We believe a truly comprehensive evaluation is defined by the breadth of information we gather, not just the length of in-office testing. A longer testing day doesn't always mean a better evaluation.
Our process is comprehensive because we gather data from multiple sources. We follow a "whole-person" model that includes:
Reviewing Records: We thoroughly analyze all provided documents (past reports, IEPs, report cards, etc.).
Clinical Interviews: We conduct a deep-dive interview with you (and/or parents) to understand the full history and concerns.
Behavioral Observations: Our clinicians are trained to gather qualitative data by observing behavior during the in-office session.
Targeted Testing: We use a precise, 3-4 hour battery of "gold-standard" in-office tests.
At-Home Data: We supplement this with questionnaires (which are essentially tests) completed by you, parents, or teachers, providing a full picture of how a patient functions in their natural environment.
This modern, hybrid approach is not only efficient, but it is also designed to be a more positive and respectful experience. An overly-long, exhausting testing day can lead to inaccurate results due to patient fatigue. More importantly, a bad experience can make a patient (especially a child) hesitant to seek help or future evaluations. Our process is built to be just as comprehensive while protecting our patient's well-being and their long-term relationship with their own care.
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This is a vital question. Our 4-6 week timeline is a deliberate choice designed to ensure the highest clinical accuracy and a truly comprehensive result.
Many "same-day" online services are limited to only what can be done through a screen—typically self-report questionnaires and basic computer tasks. While convenient, we believe this misses essential data.
Our process is comprehensive because it gathers information from multiple, critical sources that online-only models cannot replicate:
Gold-Standard In-Person Testing: Many of the most reliable, "gold-standard" measures (like those involving blocks, drawing, and interactive puzzles) are best administered in-person.
Expert Behavioral Observations: We are trained to gather a large amount of qualitative data by observing how a patient (especially a child) approaches, struggles with, and solves problems. This is often just as important as the final test score and is difficult to capture in an online-only format.
Thorough Analysis: Our 4-6 week timeline allows your clinician the dedicated time to perform the expert work that happens "behind the scenes"—thoughtfully reviewing all records, scoring every measure, and synthesizing all data sources (interview, at-home, and in-person) into a single, accurate, and personalized report.
We prioritize a thorough, personalized, and collaborative process over a rushed one to ensure we are providing you with the most accurate and helpful answers possible.
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Our patients often wonder whether they need a psychological, neuropsychological, or psychoeducational assessment. Our assessments are comprehensive and personalized. At the beginning of every assessment, we will conduct a broad screening and review of your history for various conditions to make sure we don't miss anything. We then select tests based on your specific questions and our findings.
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This is an excellent and very important question. We do not offer standalone "dyslexia-only" testing because challenges in reading, writing, or math rarely exist in isolation. A comprehensive evaluation is essential to find the true'why' behind a learning difficulty.
For example, a reading issue might look like dyslexia, but it could also be caused by, or co-exist with:
An underlying attention issue (ADHD)
A processing speed problem
A language disorder
Anxiety that impacts performance
If we only test for one thing (like dyslexia), we risk missing the real root of the problem, or other contributing factors. This means the recommendations we provide won't be as effective.
Our comprehensive, "whole-person" approach looks at all areas of functioning (cognitive, academic, and social-emotional) so we can be confident in our findings and create a targeted, effective plan that addresses your or your child's complete profile, not just one symptom.
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While school-based testing is a valuable resource, a private assessment offers a different level of depth. Key distinctions include:
Clinical Diagnosis: Unlike schools, we can provide a clinical diagnosis, which is often necessary for accessing medical treatments and therapies.
Comprehensive Scope: Our evaluations go beyond academics to assess for conditions like ADHD and autism, which are typically outside the scope of a school's evaluation.
"Real-World" Recommendations: We provide broader recommendations for support at home, in the community, and with other providers.
Broader Utility: A private evaluation can be used to access accommodations on standardized tests (like the SAT/ACT), in college, and in the workplace.
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We maintain an extensive collection of the most current, comprehensive, and widely used ("gold-standard") assessment measures (e.g., WISC-V, WIAT-4, ADOS-2, Conners CPT 3, BASC-3, BRIEF2, PAI) and newest (WAIS-5, D-KEFS Advanced) assessment measures. Our library includes the "gold-standard" instruments required by schools (for IEP and 504 plan consideration), colleges, and high-stakes testing boards (College Board, LSAC, etc.) to document the need for accommodations.
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Yes, we offer standalone IQ testing for purposes such as educational placement, admissions, or personal insight. The instruments we use are the gold standard in the field and are accepted for admissions consideration by organizations such as Mensa International.
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No, we do not conduct child custody evaluations (730 evaluations) as our clinicians do not possess the specialized custody-related training mandated by the California Judicial Council. We suggest seeking the expertise of a forensic psychologist.
Questions About Therapy
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Our therapy approach is practical, goal-oriented, and skills-based. We specialize in Cognitive Behavioral Therapy (CBT), a research-backed method that is highly effective for managing stress, anxiety, and depression. Our goal is to help you understand the connection between your thoughts, feelings, and actions, and provide you with real-world tools to create lasting change.
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We offer individual therapy for Teens (ages 12+) and Adults. We are a good fit for individuals who feel "stuck" or overwhelmed by strong emotions, and who are ready to take an active, skills-based approach to feeling better.
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The Unified Protocol (UP) is an advanced, emotion-focused type of CBT that we specialize in. It's a "transdiagnostic" therapy, which simply means it's designed to treat the root cause that connects several different emotional challenges.
This is why it's highly effective for patients who feel like they are struggling with more than one thing at once—such as a mix of anxiety, depression, panic, obsessive-compulsive (OCD) patterns, or post-traumatic stress (PTSD). Instead of treating each issue separately, we use a single, unified set of skills to help you change your relationship with your emotions.
For Parents (About Assessment)
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This is a key part of the process, and our goal is to set your child up for a positive experience.
The most important strategy is to shift the focus onto the adults in your child's life: you (the parents), their school, our team, etc. This approach helps take the pressure of 'performing' or 'having all the answers' off your child. Their only job is to show up and try their best.
Here is a helpful script you can adapt. The goal is to frame the assessment as us (the adults) learning how to be better supporters:
"We're going to meet with a psychologist ('learning specialist,' 'brain helper,' etc.) who is an expert on how kids' brains work. You'll get to do some interesting activities and puzzles that will teach us how we can make things at home and school easier, better, more fun, etc., for you.
This isn't a test you can pass or fail; the most important thing is just to try your best, because that gives us the best information to help."
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We understand this concern, and our entire approach is designed to be empowering. We operate from a strengths-based perspective, emphasizing that every brain works differently. Our goal is to help your child understand their unique profile of strengths and challenges.
For many children, finally having a name for their struggles is a profound relief; it validates their experience and shows that their challenges aren't a reflection of their effort or intelligence.
That said, it is not always necessary or helpful to share a specific diagnostic label with a child. Whether, how, and when to share this information is a decision we make thoughtfully and collaboratively with you. We will dedicate time during your feedback session to create a clear plan, including discussing the best way to talk with your child about their results and whether it's best for you (the parents) to lead that conversation or for our clinician to help.
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Yes, absolutely. We consider parents to be essential partners in the assessment process. Your involvement will include participating in a comprehensive initial interview to share your child's history, completing questionnaires based on your unique observations, and joining the final feedback session to discuss the results and next steps together.
For Adults (About Assessment)
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Yes, absolutely. It's never too late to find answers, and many adults find assessment to be a transformative experience. Understanding your unique cognitive and emotional profile can provide a new path forward by offering:
Clarity for lifelong patterns and struggles.
A foundation for self-understanding and self-compassion.
Access to accommodations in the workplace, college, or on standardized tests.
Targeted strategies that are tailored to the specific way your brain works.
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Your assessment results are completely confidential and protected by law. We will never share your diagnosis or any other information with your employer without your explicit, written permission. The decision to disclose is entirely yours. Many adults use this information for their own understanding, while others use it to request workplace accommodations they are entitled to under the Americans with Disabilities Act (ADA).
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Yes. Many successful adults seek an assessment because, despite their achievements, they've always felt a little different or that they have to try harder than others. An assessment can be incredibly validating. It can help you understand the "why" behind these feelings and empower you with self-knowledge. It can explain why certain tasks drain your energy and offer strategies that align with your natural strengths to help you achieve your goals with less stress.
For Referring Professionals
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Thank you for considering us for your patient's/client’s assessment needs. To help us build on your work, it is helpful to include the following in your referral:
Primary assessment question(s) you are hoping to answer.
A summary of current symptoms or concerns.
Relevant history, including any previous evaluations or diagnoses.
A list of current medications and therapeutic interventions. Referrals can be made through our secure online form, by phone at (626) 209-9322, or via email at office@huntingtonpsych.com. We look forward to collaborating with you.
Getting Started
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Your first step is to book a 15-minute complimentary consultation call with a member of our care team. You can schedule your call directly using this link. During this conversation, we will listen to your needs, answer your questions, and determine if assessment or therapy is the right fit for you. If you're ready to move forward, we can book your first appointment.
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We offer comprehensive assessments and therapy services, each with its own scheduling timeline.
Comprehensive Assessments: We can typically schedule an initial assessment intake within a month. This is a significant advantage compared to the 6-12 month waitlists often found with insurance-based providers. Once the process begins, your entire assessment is generally completed within 4-6 weeks.
Therapy Services: We can typically schedule your first therapy appointment within 1-2 weeks.
If your situation is urgent for either service, please ask to be added to our cancellation list, as we can occasionally accommodate patients sooner when appointments open up.
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To help our team prepare, we encourage you to email the following documents (if applicable) to our HIPAA-compliant email address:
Previous Evaluations: Copies of any past psychological, neuropsychological, or psychoeducational reports.
Relevant Medical Records: Any medical documents that may be pertinent.
School Documents: Your child's IEP or 504 Plan, report cards, or standardized test scores.
Your Questions: A list of any specific questions you want to be sure we address.
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Address:
3452 E Foothill Blvd, Suite 518
Pasadena, CA 91107Contact:
Phone: (626) 209-9322
Email: office@huntingtonpsych.comParking:
Paid public parking is available in the building's lot. Free street parking can also be found on surrounding streets.
Your next step starts here.
Book a free 15-minute consultation call to discover our services and get your questions answered. It's a simple, no-pressure way to learn more and determine the best path forward.
Or send us a message using our contact form and we’ll be in touch shortly.